Support · Contact
Contact & Response Times
So you're never left waiting, here's exactly where to ask and when you'll hear back. Operated by CoreLabs
Our response commitment
· General questions: first reply within 24 business hours
· Payment, award, transfer, suspected fraud: handled first (as fast as possible)
· Weekends/holidays: reviewed in order on the next business day
· If it needs more time, we'll send a received confirmation first.
· General questions: first reply within 24 business hours
· Payment, award, transfer, suspected fraud: handled first (as fast as possible)
· Weekends/holidays: reviewed in order on the next business day
· If it needs more time, we'll send a received confirmation first.
Operator (business info)
| Company | CoreLabs |
|---|---|
| CEO | Hyeonsu Ho |
| Business reg. no. | 705-04-02867 |
| Mail-order business no. | 2026-Gangwon Chuncheon-0553 |
| Address | 1F, 8-3 Sesil-ro 192beon-gil, Hupyeong-dong, Chuncheon, Gangwon, South Korea |
| TEL | 033-818-2021 |
| HP | 010-5583-2021 |
| Business info | Business info · registration |
Contact channels
| Email (official) |
corelabs.studio@gmail.com Adding [WakeAgain] and a short summary in the subject helps us respond faster.
|
|---|---|
| Phone |
TEL 033-818-2021 HP 010-5583-2021 |
| In the app | Listing "Report a problem" · post-deal messaging (between the parties) |
| Not used | hello@wakeagain.com and other unopened addresses · channels that push private off-site deals |
Quick email links
Tapping one of these opens a mail draft with the subject filled in. Please include your listing link and sign-up email in the body.
What speeds up a reply
- The email you signed up with
- The listing link or listing number
- The time the issue happened · screen/error screenshot
- For payments: payer name · amount · time
What we do (briefly)
WakeAgain is a marketplace intermediary platform. We don't guarantee listing quality or completed transfers, and primary resolution of disputes between users sits with the parties. The platform handles process guidance, report intake, and listing/account actions.